160 Bloor Street East Suite 1500
Toronto, Ontario M4W 3R2
To Whom It May Concern:
On July 11 I purchased a two litre tub of your “Classic Rich & Creamy Vanilla Frozen Dessert” product and am extremely disappointed with it.
I’ve been purchasing Bryers products for many years and am accustomed to a certain standard of quality ice cream with simple, wholesome, ingredients. I was at my local grocery and noticed a product that was in the ice cream section, in an ice cream tub, with a picture of what appeared to be ice cream on the packaging.
It was on sale for only $4.28, compared to $4.99 for your other products. I thought, “hmm… this ice cream’s on sale,” and purchased it. I’m a low income earner so I’ll take any bargain I can get.
When I ate the “ice cream” I immediately realized that I’d been duped. I looked at the fine print on the package and noticed it was not, in fact, ice cream I had tasted but some ungodly concoction known as “frozen dessert.”
It’s disgusting. It tastes like frozen ranch dressing.
From now on when I’m in the ice cream aisle I’ll have to give the ice cream a double check to ensure that it is, in fact, ice cream.
I respectfully request that you consider refunding the money I paid for this product that I was unable to enjoy.